Local Delivery:
We are located in Kelowna, British Columbia, Canada where we offer delivery. A delivery time can be chosen upon checkout and we do our best to deliver upon this time. If the time you have indicated is unavailable, we will notify you in a confirmation email to discuss another option. 

We call all recipients of gifts before delivery to confirm they will be home. If we can not get ahold of recipient we will notify the buyer to ask how to proceed. If gift is asked to be left on doorstep, Rhosyn is not responsible for any damage or theft of gift boxes, goods or vintage left.

Shipping: Once you have placed your order, it takes us 2-3 business days to process and prepare your order. Shipping across Canada is done by Canada Post Expedited and will will reflect their standard delivery times.For international buyers, please contact us at hello@rhosyncollective.com for a quote to your destination.

Substitutions in Gift Boxes:
Rhosyn reserves the right to change or substitute any item at equivalent cost if it is unavailable or out of stock in any gift box.

Vintage: These are one of a kind, unique items from a past life. There may be small imperfections, blemishes and wear, which adds to the charm and history of each piece.Please read each description carefully before purchase. There are no returns unless a piece is misrepresented in description.